Restaurant Supervisor

Roles & Responsibilities

. Coordinating daily restaurant management operations.

. Responding efficiently and accurately to restaurant customer complaints

. Ensure compliance with sanitation and safety regulations

. Control operational costs and identify measures to cost control.

. To be responsible for the entire operations and supervision of a team of service staff assigned and co-coordinate with the kitchen and stewarding to ensure a smooth and efficient services.

. Recommend ways to reach a broader audience such as discounts and social media promotions.

. Train new and current employees on proper customer service practices, banquet service procedures and standards.

. To co-ordinate with customers during any event or a large order on detail requirements.

. To be responsible for performing opening and closing duties and responsible for other duties as and when required.