Job Description

Fotia is a Greek restaurant in Singapore that celebrates the vibrant flavours, rich culinary traditions and warm hospitality of Greece. We are looking for an experienced and hands-on Restaurant Manager to oversee daily operations, lead the service team, manage events and drive business performance while delivering an exceptional dining experience.

Key Responsibilities

1. Restaurant Operations

Oversee daily restaurant operations to ensure smooth and efficient service.
Maintain high standards of food quality, service, cleanliness and presentation in collaboration with the kitchen team.
Manage reservations, table allocation and service flow, particularly during peak periods.
Ensure compliance with food safety, hygiene, workplace safety and relevant Singapore regulatory requirements.

2. Team Leadership & Development

Lead, motivate and supervise the front-of-house team to maintain high service standards.
Recruit, train and develop team members, ensuring consistent execution of service procedures.
Manage staff scheduling, manpower allocation, attendance and performance.
Foster a positive, professional and guest-focused working environment.

3. Guest Experience & Service Excellence

Deliver warm, attentive hospitality that reflects Fotia's Greek dining concept.
Handle guest feedback, complaints and special requests professionally.
Ensure the team has a strong understanding of the menu, Greek cuisine and beverage offerings.
Build relationships with regular guests and encourage repeat business.

4. Event Management & Private Dining

Plan, coordinate and execute restaurant events, private dining functions, corporate gatherings and group bookings.
Liaise with clients to understand event requirements, prepare proposals and coordinate menus, seating arrangements, budgets and timelines.
Coordinate with the kitchen and service teams to ensure seamless event execution.
Manage event enquiries, quotations, bookings, deposits and post-event follow-ups.
Develop creative event packages and initiatives to generate additional revenue.
Ensure all events meet Fotia's service standards and deliver a memorable guest experience.

5. Financial & Business Performance

Monitor sales performance, revenue, labour costs and operating expenses to achieve business targets.
Manage inventory, purchasing, stock control and wastage.
Implement upselling strategies and promotional initiatives to improve revenue and average spending.
Monitor event profitability and identify opportunities to grow private dining and group business.
Prepare operational reports and recommend improvements to enhance profitability.

6. Brand Standards & Continuous Improvement

Uphold Fotia's brand identity, service philosophy and operating procedures.
Work closely with the kitchen and management teams to improve operational efficiency and service consistency.
Identify opportunities to enhance the guest experience, strengthen customer loyalty and grow the restaurant's reputation.

Requirements

Minimum 5 years of relevant F&B experience, including experience in a restaurant supervisory or managerial role.
Proven experience in restaurant operations, team leadership and event management.
Strong organisational, communication, negotiation and problem-solving skills.
Experience managing private dining, corporate functions or group events will be an advantage.
Good understanding of restaurant financials, cost control, inventory management and sales performance.
Customer-oriented, hands-on and able to lead a team in a fast-paced environment.
Knowledge of food safety, hygiene standards and relevant Singapore F&B regulations.
Passion for hospitality, food and delivering excellent guest experiences.

Working Schedule

Work week: 5.5 days per week.
Monday: Weekly day off.
Tuesday: Half-day off.
Other days: Working hours according to the restaurant's operational requirements, including weekends and public holidays.

What We Offer

Competitive remuneration.
The opportunity to take ownership of restaurant operations and event execution.
A collaborative environment where you can contribute to business growth and service excellence.

Join Fotia and bring the warmth, flavours and spirit of Greek hospitality to Singapore.