Release manager

Key Responsibilities

Following product development, release manager responsible supporting across product

validation (UAT and Dogfooding) and post-launch (Hypercare):

User Acceptance Testing (UAT): RM UAT ensures product updates meet real-world needs

through user testing, execution, and stakeholder sign-off.

Hypercare: RM Hypercare provides elevated post-launch support via daily standups,

custom intake, and dashboards to resolve issues and track bugs.

Dogfooding: RM Dogfooding helps teams test products internally by offering a

standardized framework, self-service resources for setup, issue/enhancement submission,

and reporting dashboards.

Qualifications

Experience: Proven experience as a Release Manager or in a similar role, particularly within

enterprise environments.

Technical Skills: Strong understanding of software development lifecycle and agile

methodologies.

Project Management: Demonstrated ability to manage complex projects with numerous

stakeholders.

Communication: Excellent verbal and written communication skills, capable of conveying

complex information to various audiences.

Problem-Solving: Solid problem-solving skills with a proactive approach to identifying and

addressing issues.

Tools Proficiency: Experience with release management tools, project management tools,

and data and insights analysis.

Desired Skills

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Leadership: Ability to lead and motivate cross-functional teams in a dynamic environment.

Analytical Skills: Strong analytical capabilities for risk assessment and resource

optimization.

Attention to Detail: Careful attention to detail to ensure that all elements of the release

process are meticulously managed.

Adaptability: Flexibility to manage changing priorities and tight deadlines effectively.

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Stakeholder Management: Experience in managing relationships with both technical and

non-technical stakeholders.