Overview
We are looking for a meticulous and proactive Reconciliation Officer to join our banking client. The successful candidate will be responsible for daily reconciliation activities, investigating discrepancies, and supporting process improvement initiatives to enhance operational efficiency within Deposits, Cards, and Unsecured Loans.
Key Responsibilities
- Reconciliation
- Perform daily reconciliation and balancing for Deposits, Cards, and Unsecured Loans.
- Investigation
- Identify discrepancies in financial reports and transaction records.
- Investigate and resolve reconciliation issues in a timely manner.
- Escalate unresolved or critical exceptions to the Team Manager.
- Apply knowledge gained to propose solutions that reduce manual processes and improve operational efficiency.
- Others
- Assist and support the Team Manager/Team Lead in system enhancements and process improvement projects.
- Document and update Standard Operating Procedures (SOPs) to ensure accuracy and compliance.
Requirements
- Diploma or Degree in Banking, Finance or related field.
- Minimum 2 years of experience in financial institutions; prior experience in reconciliation is good to have.
- Excellent communication, negotiation, and problem-solving skills.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- A good team player with a positive mindset and the ability to work independently.
