Receptionist & Service Crew

Responsibilities:

. Provides a positive customer experience with fair, friendly, and courteous service

. Promote our room package

. Familiar with POS system

. Assists in phone and online booking and WhatsApp reservations

. Handle walk-in customers enquires and complaints

. Karaoke room allocation and arrangement

. Register all check-in customers

. Ensure all cash amounts are accurate at the beginning and at the end of every work shift

. Maintain a safe and clean environment

. Ability to work unsupervised and produce quality work

. Communicate effectively with team members and management

. Ensure a neat and tidy appearance

. All other ad-hoc duties assigned by superior

Requirements:

. Preferably 2-year working experience in Restaurant Service/Retail or equivalent

. Proactive and good communication skills

. Service-oriented

. Team player

. Able to work shifts

. Able to work on weekends and PH

. Willing to learn new software systems required for work

. Knowledgeable in Point of Sales (POS) is an advantage

. Good in oral and written communication