Famous Cut is a high-end professional barbershop located on Owen Road. We are committed to providing customers with an excellent hair care experience and a warm service environment. We sincerely invite a careful and enthusiastic administrative co-worker to join our team.
Key Responsibilities:
- Appointment management: responsible for answering calls, replying to WhatsApp inquiries, and using the appointment system to efficiently arrange the hair stylist's schedule.
- Customer reception: Welcome customers to the store, guide them to their seats and provide drinks to ensure that customers feel the high-quality service from the time they enter the store.
- Front desk cashier: handle daily cashier, credit card settlement, membership card recharge and sales record summary.
- Inventory management: inventory of washing products and hair dye potions, and assist in ordering from suppliers.
- Environmental maintenance: supervise the cleanliness of the store and ensure that the front desk area is neat and professional.
- Job Requirements:
- Education: Hold A Level or undergraduate diploma.
- Experience: Those with 1-2 years of front desk or administrative experience in the service industry (such as beauty, retail or catering) are preferred.
- Communication: Fluent in English and Chinese listening, speaking, reading and writing skills, able to handle customer inquiries professionally.
- Skills: Familiar with basic computer operation (such as MS Office, POS system).
- Characteristics: cheerful personality, quick response, can maintain a calm and professional attitude during busy hours.
