Product Manager

The Product Manager supports the Digital Product team in delivering product initiatives across regional markets, with a primary focus on Malaysia product rollout, localization, and operational product management.

He/She works closely with Singapore-based product owners, engineering teams, and local Malaysia stakeholders to ensure smooth product implementation, adoption, and continuous improvement.

The role bridges product strategy, delivery execution, and local operational needs, ensuring that digital health products can be successfully deployed and scaled in Malaysia while maintaining alignment with the organisation's overall product roadmap and standards.

He/She supports product planning, requirement documentation, rollout coordination, and post-launch optimisation, while developing a strong understanding of healthcare operations, digital platforms, and cross-market product delivery.

The Product Manager is familiar with Agile product development, stakeholder coordination, and product lifecycle management, and is able to operate independently while collaborating with regional teams.

Product operations and stakeholder coordination

• Act as the local product point-of-contact for Malaysia.
• Coordinate between Product, Engineering, Operations, and Vendors.
• Support sprint planning, backlog grooming, and delivery tracking.
• Ensure product requirements and priorities are clearly communicated.
• Support issue triaging and resolution coordination.
• Provide regular rollout and product status updates.

Requirements documentation and product delivery support

• Translate business needs into user stories and functional requirements.
• Support preparation of product documentation and release notes.
• Assist in defining product workflows and configuration requirements.
• Support integration coordination with local systems and vendors.
• Maintain product backlog items related to Malaysia rollout.
• Coordinate and support User Acceptance Testing (UAT).
• Track rollout feedback and product adoption issues.

Support product rollout in Malaysia

• Support the rollout of digital health products in Malaysia clinics and business units.
• Coordinate with local stakeholders to ensure smooth product deployment and adoption.
• Gather local operational requirements and translate them into product inputs.
• Identify localisation needs for workflows, reporting, integrations, and configuration.
• Support user onboarding, product training, and rollout readiness activities.
• Monitor rollout progress and escalate risks when needed.

Preferred Qualifications

• 1–4 years experience in Product Management, Business Analysis, or Digital Project Delivery
• Experience working with Agile teams
• Experience coordinating with engineering teams
• Strong communication and documentation skills
• Ability to work across regional teams
• Experience in healthcare, insurance, or digital platforms is a plus
• Interest in Artificial Intelligence (AI) products or experience supporting AI-related features (e.g., automation, OCR, chatbot, analytics) is a plus