What you will be doing
Client Acquisition
- Organize, execute, and participate in sales activities and programs
- Acquire new customers and increase product penetration within the existing client base
- Support and participate in marketing initiatives for customer acquisition and retention
Client Servicing
- Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
- Promote and cross-sell the Bank's products and services to expand customers share of wallet
- Ensure high service standards and promptly address customer enquiries and servicing needs
Compliance and Regulations
- Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
- Ensure all sales activities comply with internal and external regulatory guidelines
What we're looking for
- Bachelor's Degree in Banking, Business Administration, Economics, or related field
- CMFAS Certification
- Minimum 5 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
- Excellent communication and interpersonal skills
- Highly motivated and a strong team player
