Platform Operations Engineer

Role:Platform Operations Engineer

JD:

Key Responsibilities:
. Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments.
. Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.
. Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.
. Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.
. Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).
. Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.
. Provide L2/L3 technical support for platform-related incidents, conducting problem determination and resolution.
. Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.
. Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.
. Maintain backup, DR, and high-availability solutions for critical platform components.
. Follow security controls implementation, including access management, security hardening, and compliance monitoring.
. Collaborate with application teams to support platform stability, performance, and scalability requirements.
. Create and maintain platform documentation, runbooks, and standard operating procedures.
. Support team members on platform operations and modern infrastructure practices.

Technical Requirements:
. Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)
. Experience in storage systems (SAN, NAS) and enterprise backup solutions
. Proficiency in Linux and Windows Server administration
. Experience with infrastructure automation tools (Ansible, Puppet, Chef)
. Knowledge of container technologies (Docker, Kubernetes)
. Familiarity with monitoring and observability platforms
. Experience with Infrastructure as Code practices
. Understanding of networking concepts and technologies
. Scripting abilities (Python, PowerShell, Bash)
. Experience with high-availability and disaster recovery solutions

Qualifications:
. Bachelor's degree in Computer Science, Information Technology, or related field
. Experience in infrastructure operations and engineering
. Strong understanding of enterprise infrastructure components
. Experience in supporting infrastructure modernisation initiatives
. Excellent problem-solving and analytical skills
. Strong documentation abilities
. Effective communication skills with both technical and non-technical stakeholders
Desired Certifications:
. VMware Certified Professional (VCP)
. Microsoft Certified: Windows Server
. Red Hat Certified Engineer (RHCE)
. ITIL v4 Foundation