Telok Ayer
8.45am to 5.45pm (Mon to Fri)
$3,500 - $4,500 x 12
..Requirement: Prior experience in Marine Claim is required
Responsibilities:
- Liaise with clients, intermediaries, surveyors/adjustors, handling agents, overseas Principals and TM Group of Companies.
- Manage correspondence and attend meetings with clients/intermediaries when required.
- Upon claims notification, gather relevant customers details, arrange surveys and contact settling agents if needed.
- Create claim files/checklist and check policy/reinsurance/treaty arrangements before confirming underwriting accpetance with TM Group of Companies.
- Send Acknowledgment Letter and request necessary claims documents from clients/intermediaries.
- Prepare and dispatch PLA/Cash-Call Advice follow up with reinsurers for payments.
- Draft LLA/MLR for approval and ensure reserves are timely and accurate.
- Maintain and review diary dates of live files and ensure proper bring-up dates before archiving.
- Verify premium payment before processing claims and liaise with Finance on payment delays.
- Forward claims with strong recovery prospects to Claims Recovery Agents and actively follow up on recovery action.
- Update records for exceptional claims (e.g. ex-gratia payments, large losses) and related recoveries.
- Review and escalate claims exceeding authority to HOD/Senior Management for approval before notifying Customers, Settling Agents, etc.
- Review files regularly, compile monthly/quarterly statistics as needed
- Conduct UAT for Marine Claims module.
- Carry out duties assigned by management.
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
