Role Description
- Respond to basic customer enquiries on WhatsApp, Instagram, and email before escalating to the relevant team
- Support daily operations including order processing, appointment scheduling, and document tracking
- Handle administrative tasks such as filing, invoicing, and managing purchase orders
- Support daily finance tasks by keeping records updated, monitoring outstanding items, and maintaining clear documentation.
. Maintain spreadsheets and internal reports to keep information organised and accurate
Qualifications
- Strong attention to detail and good organisational skills
- Basic understanding of accounting or bookkeeping
- Proficient in Excel and Google Sheets
- Reliable, proactive, and able to work independently
- Experience in admin, finance, or operations is an advantage but not mandatory
