JOB SUMMARY
As an Operations Executive, you will be responsible to work closely with various departments to ensure smooth business operations, streamline processes, and drive productivity. Your responsibilities will encompass a wide range of tasks, requiring strong organizational, communication, and problem-solving skills.
RESPONSIBILITIES:
- Take care for Daily Logistics Operations Task
- Handle all the Delivery Request including arrangement between Logistic Partner and Commercial Team.
- Responsible of Goods Receiving and update in System
- Handle Year End Stock Take
- Assist in Customer Service Team
- Familiar with Customer Service routine and operations.
- Assist in Daily operations task
- To work within the SLA, policies and procedures.
- To assist in assigned system monitoring scope
- To assist in generation of weekly, Monthly or Quarterly reports and submit to specific Customers at specific intervals.
SKILLS AND ATTRIBUTES:
- Diploma or IT related course is acceptable equivalent with at least 1 - 2 year of relevant working experience.
- Ability to communicate effectively with a wide variety of people in a professional manner, on the telephone and in writing.
- Excellent organisation, problem solving and communication skills.
- Ability to demonstrate practical troubleshooting and problem analysis techniques.
- Ability to plan and prioritize work load without supervision.
- Excellent knowledge of Customer Service best practice.
- Willing to work flexibly and with enthusiasm.
SKILLS AND ATTRIBUTES:
- Good interpersonal and communication skills, high adaptability and positive attitude are expected.
- A team player with determination to drive to excel.
- Excellent customer service skills.
- Self-motivated with a strong drive to succeed.
