Operations Executive

Purpose and Scope

We are seeking dedicated individual to join our operations team in achieving business goals. As an Operations Executive, you will be responsible for the depot operational matters including daily deployment of drivers and crews.

Key Roles and Responsibilities

• Handle daily collection incidents and driver feedbacks from routes. Daily checks on GPS, driver's feedback immediately and sign off of route sheet by Respective Function Executive to confirm route completion.
• Breaking routes and assigning of ad-hoc CP collection trips during resources shortage situation.
• Manage Drivers and Crews Rest day, change off, Annual leave and medical leave situation and ensure sufficient resources to deploy all routes.
• Updating of Route Sheet from SNF issued to ensure Route Sheet is up to date for operational use.
• Preparation and generation of ESO of scheduled CP collection trips
• Conduct monthly physical checks on trucks tagged to him/her.
• Conduct twice weekly ground checks on operation routes.
• Attend to and conduct partial, objective investigation of vehicular/property accident and put up the necessary report for circulation.
• Attending and closing of CRM cases on a daily basis.

KEY SKILLS, COMPETENCIES & BEHAVIOURS

• Completed GCE O level / Diploma in any discipline with at least 2 years experience in Logistics / Operations Management
• Possess a Class 4 driving license
• Proficient in MS office application
• Good planning, organizing, and administrative skills
• Strong attention to detail and comprehension of systems and process flows
• Customer service orientated, good communication and telephone skills
• Able to work independently
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am