Job Summary
We are seeking a proactive and detail-oriented Operations Executive to streamline internal processes and ensure effective communication between management and branch locations, supporting business growth.
Responsibilities
- Oversee daily operational activities across branches such as Clementi, Kovan & other to ensure smooth and efficient workflows
- Act as a bilingual communication bridge by using professional fluency in English and Mandarin to liaise with Chinese-speaking stakeholders, vendors, and team members
- Prepare detailed performance reports and maintain accurate operational documentation using Excel and Google Sheets, including pivot tables and formulas
- Identify operational bottlenecks and assist in implementing practical solutions to improve processes
- Manage office supplies, vendor contracts, and perform ad-hoc administrative tasks to support daily operations
Required competencies and certifications
- Professional fluency in both Mandarin and English to handle business correspondence and verbal communication with Mandarin-speaking counterparts
Preferred competencies and qualifications
- Bachelor's Degree in Business, Operations, or a related field
- 1-2 years of experience in operations or administrative roles
- Proficiency in Microsoft Office, especially Excel pivot tables and formulas
- Strong problem-solving skills demonstrated by resolving operational issues
- Highly organized with the ability to manage multiple tasks in a fast-paced environment
