Operation Manager

Early Applicant

6-9 Years

SGD 8,000 - 15,000 per month

Job Description

Manage daily operations to ensure efficiency, quality, service, and cost-effective management of resources.
Develop and implement operational policies and procedures.
Monitor and optimize workflows, processes, and productivity
Supervise, train, and evaluate operational staff.
Set performance goals and conduct regular performance reviews.
Foster a culture of accountability, teamwork, and continuous improvement.
Ensure optimal use of materials, equipment, and staff.
Manage vendor relationships and service contracts.
Prepare and manage operational budgets.
Identify cost-saving opportunities and drive efficiency initiatives.
Monitor expenses and ensure financial targets are met.
Implement and maintain quality control standards across operations.
Ensure compliance with health, safety, and industry regulations.
Analyze operational data and KPIs to support decision-making.
Lead operational projects, expansions, or restructuring efforts.
Monitor feedback and implement service improvements.
Handle escalated customer issues and complaints professionally.