Job Summary
The Office Manager is responsible for overseeing the maintenance and daily operations of the company's residential property and ensuring all facilities are kept in good working condition. The role also provides administrative and logistical support to the management team, including travel arrangements, meal coordination, guest support, and general office tasks.
Key Responsibilities
A. Property & Maintenance Management
- Oversee the overall maintenance and cleanliness of the residential property.
- Coordinate and supervise external contractors including cleaners, repair workers, and other service providers.
- Conduct routine inspections of the property to identify repair or maintenance needs.
- Liaise with vendors to obtain quotations, supervise work quality, and ensure timely completion.
- Maintain records of maintenance schedules, service reports, and expenses.
- Ensure proper security, safety, and functionality of all facilities and equipment within the property.
B. Administration & Executive Support
- Provide general administrative support to the Head of the Company, including scheduling, documentation, and correspondence.
- Coordinate travel arrangements, transportation, accommodation, and meal logistics when required.
- Assist with property-related budgeting, purchasing, and inventory management.
- Manage the procurement of pantry and household supplies for the property.
- Support other administrative or ad-hoc assignments as directed by management.
Requirements:
- Minimum a Diploma in hospitality, business administration, or a related field.
- Minimum of 3 years of relevant working experience in a Hospitality role, prior experience within the Hotel / Family Office environment will be advantageous.
- Possess Class 3 Driving License (preferred).
- Fluent in both English and Chinese (spoken and written) to effectively communicate with Mandarin-speaking clients.
- Experience managing household staff and working in high-net-worth families.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities. Problem-solving and decision-making capabilities.
- Proficient in MS Office (MS Word, Excel, PowerPoint, Outlook, Teams)
