Arranging repairs and service as required and negotiating for competitive price.
Coordinate and liaise with external vendors for project works, supervise vendors and shipyard/contractors during repair/maintenance works, to ensure all repair works are within deadlines.
Negotiate with suppliers on pricing, specifying quality, quantity and delivery schedules.
Issue purchase orders for both supplies & services, closure of purchase orders (PO) and resolve discrepancies between invoice, PO and receipt.
Attend major repairs and dry docking of 3rd party vessels to check quality of work carried out and expenditure.
Offer after-sales support services, logging and following up on customer complaints, solving customer problems.
Act as the focal point building successful relationship and key interface between customers, marketing and engineering to achieve assigned sales and corporate goals.
Undertake the jobs of logistics/operation for our clients of ship owner /shipmanagement, to Interface with internal stakeholders such as Finance, Purchasing and Technical teams.
To interface and contact of external stakeholders such as 3PL Logistics partners/suppliers/ buyers on cargo readiness, documentation and payment matters.
To handle and manage shipping documents (including B/L, commercial invoice, packing list, certificate of origin, certificate of weight and quality) independently.
To liaise with shipping companies/ shipping & cargo agency on shipping arrangements, vessel schedules and cargo tracking. To be responsible for record each transaction data in kinds of reports timely and correctly.
Perform other tasks and work activities as directed by manager.
