Company Overview
Mediatropy is an independent award-winning Digital Agency with over 65 people across offices in Singapore, Indonesia, Vietnam, Thailand, Philippines, Hong Kong and Shanghai. We provide full service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality to luxury to financial services. We are passionate about cultures and travel, and most of our work is done in-house as we're all hands-on. We have a great team environment to settle in, a place to learn and feel valued as we appreciate that everyone's effort makes Mediatropy successful!
Job Summary
The Managing Director (MD) is the most senior executive responsible for Mediatropy's overall business performance, strategic direction, and long-term sustainability. This role oversees commercial growth, operational excellence, leadership effectiveness, and culture-building across markets. The MD works closely with the leadership team and key stakeholders to ensure the agency achieves its financial, people, and brand objectives. The MD is both a strategic leader and an operator-setting vision while staying close to execution.
Responsibilities
- Define and execute Mediatropy's vision, strategy, and long-term roadmap to drive sustainable business growth and innovation
- Translate business strategy into clear annual and quarterly goals across departments to ensure aligned execution
- Identify and evaluate new market opportunities, service offerings, partnerships, and revenue streams to expand business reach
- Monitor industry trends to maintain Mediatropy's competitive edge and foster continuous innovation
- Own the Profit & Loss (P&L) responsibility and manage the overall financial health of the business to ensure profitability and sustainability
- Drive revenue growth and implement cost management strategies to optimize financial performance
- Lead budgeting, forecasting, and financial planning processes in collaboration with Finance to support strategic objectives
- Develop and oversee pricing strategies, client contracts, and commercial terms to secure sound business agreements
- Manage financial risks and ensure compliance with statutory and regulatory requirements to safeguard the company
- Represent Mediatropy as the senior executive with key clients, partners, and stakeholders to build and sustain strong relationships
- Lead major pitches, negotiations, and high-stakes client engagements to secure business and enhance client satisfaction
- Ensure high delivery standards across accounts to maintain client retention and satisfaction
- Build, lead, and inspire a high-performing leadership team across departments and markets to drive organizational success
- Shape and promote a people-first, inclusive, and high-performance culture aligned with Mediatropy's values and ways of working
- Collaborate with HR/People teams on workforce planning, leadership development, succession planning, and performance management to strengthen talent pipelines
- Ensure leadership accountability, alignment, and capability to deliver results effectively
- Oversee agency operations to enhance efficiency, scalability, and quality of delivery across teams
- Establish clear organizational structures, processes, and governance to support disciplined yet agile growth
- Resolve cross-functional challenges and remove barriers to execution to maintain operational excellence
- Report to the Board, Founders, and Shareholders on business performance, strategy, and risk management to ensure transparency and alignment
- Uphold strong corporate governance, risk management, and compliance practices to protect business interests
- Align internal leadership decisions with shareholder expectations and long-term business goals to sustain organizational health
Required competencies and certifications
- Proven experience in a senior leadership role (Managing Director, General Manager, CEO, or equivalent), preferably within a digital agency, media, marketing, or professional services environment
- Strong commercial acumen with full P&L ownership experience
- Demonstrated success in scaling teams, revenue, and operations
- Experience leading multi-disciplinary and/or multi-market teams
- Strong understanding of digital marketing, media, and agency business models
- Strategic and commercial mindset to drive business growth and innovation
- Decisive, calm, and credible leadership to guide teams and stakeholders through complex challenges
- Strong people leadership and emotional intelligence to inspire and develop high-performing teams
- Excellent communication and stakeholder management skills to influence and build relationships at all levels
- Ability to balance vision with hands-on execution to ensure strategic goals translate into operational results
- High integrity, accountability, and resilience to uphold company values and navigate business complexities
