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Delegating responsibilities and supervising business operations.
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Monitoring business activity and ensuring it is properly provisioned and staffed.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business and profit objectives.
Generating reports and presenting information to upper-level managers or other parties.
Ensuring staff members follow company policies and procedures.
Other duties to ensure the overall health and success of the business.
Requirements:
Bachelor Degree and above in any fields.
At least 2-4 years experience in management roles.
Strong understanding of business management, financial, and leadership principles.
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
Time and project management skills.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Commitment to providing exceptional service to customers and support to staff members.
Elemental Manpower Solution Pte Ltd | EA License No: 22C1236
EA Personnel Name: Jeryn Lee | EA Personnel No: R22109650
Job ID: 135345359