Manager (contract appointment till 30 June 2030), School of Economics

Job Description

• Student Records & Data Management
• Manage and maintain accurate student records, ensuring compliance with institutional and regulatory requirements.
• Manage a prospective student database that is responsive, reliable and effective in serving the growing student population.
• Generate school reports related to student records.
• Work with the new centralized MRA/OPGPP to develop and prepare related activities.
• Academic Matters
• Oversee the day-to-day operations and administrative functions of the MDSE Programme to ensure smooth execution and quality service delivery.
• Maintain a comprehensive repository of course outlines, course materials, and student portal updates for efficient academic resource management.
• Coordinate course registration, class scheduling, and course evaluations while adhering to academic policies and timelines.
• Handle scholarships related queries screen for eligibility.
• Provide robust support to faculty members on academic matters, including the administration of examinations and related documentation.
• Organize and manage processes and activities for student awards, commencements and graduation ceremonies.
• Handle post-examination documentation and ensure timely and accurate data uploads.
• Serve as the primary point of contact for faculty and student queries related to academic matters.
• Provide classroom support as needed, including weeknights and Saturdays.
• Budgeting and Financial Reporting
• Familiarize with the programme(s) tuition fees, funding and costs.
• Prepare MDSE programme budgeting, ensuring efficient resource allocation and alignment with departmental objectives.
• Monitor and report on expenses and revenues to support financial management.
• Student Society and Alumni Activities
• Plan, coordinate and prepare student-focused activities, including but not limited to, orientation, career talks, workshops/seminars, and alumni events.
• Develop linkages with MDSE students and alumni.
• Participate with student club activities assist with logistics of events.
• Develop and maintain comprehensive student and alumni databases to track engagement and outcomes.
• Website Management and School/Programme Publicity
• Upload content, maintain changes to the MDSE website.
• Develop postgraduate programme(s) social media presence and collaterals.
• Other duties as assigned.

Qualifications

• Undergraduate degree with at least 5 years of relevant working experience preferably in an educational and/or public service setting.
• Excellent written and verbal communication skills.
• Proficiency in Mandarin is a requirement for this role as the candidate is expected to engage with Mandarin-speaking stakeholders.
• Familiarity with demographics, trends and business etiquettes of Southeast Asia.
• Exceptional interpersonal skills to engage with diverse stakeholders and foster collaborative working relationships.
• Public speaking skills tactfulness and ability to deal with difficult situations/people.
• Meticulous, hardworking, and strong organizational skills.
• Ability to work independently and work under stress to meet tight deadlines.
• Flexibility to perform ad-hoc duties as needed.

• Student Records & Data Management
• Manage and maintain accurate student records, ensuring compliance with institutional and regulatory requirements.
• Manage a prospective student database that is responsive, reliable and effective in serving the growing student population.
• Generate school reports related to student records.
• Work with the new centralized MRA/OPGPP to develop and prepare related activities.
• Academic Matters
• Oversee the day-to-day operations and administrative functions of the MDSE Programme to ensure smooth execution and quality service delivery.
• Maintain a comprehensive repository of course outlines, course materials, and student portal updates for efficient academic resource management.
• Coordinate course registration, class scheduling, and course evaluations while adhering to academic policies and timelines.
• Handle scholarships related queries screen for eligibility.
• Provide robust support to faculty members on academic matters, including the administration of examinations and related documentation.
• Organize and manage processes and activities for student awards, commencements and graduation ceremonies.
• Handle post-examination documentation and ensure timely and accurate data uploads.
• Serve as the primary point of contact for faculty and student queries related to academic matters.
• Provide classroom support as needed, including weeknights and Saturdays.
• Budgeting and Financial Reporting
• Familiarize with the programme(s) tuition fees, funding and costs.
• Prepare MDSE programme budgeting, ensuring efficient resource allocation and alignment with departmental objectives.
• Monitor and report on expenses and revenues to support financial management.
• Student Society and Alumni Activities
• Plan, coordinate and prepare student-focused activities, including but not limited to, orientation, career talks, workshops/seminars, and alumni events.
• Develop linkages with MDSE students and alumni.
• Participate with student club activities assist with logistics of events.
• Develop and maintain comprehensive student and alumni databases to track engagement and outcomes.
• Website Management and School/Programme Publicity
• Upload content, maintain changes to the MDSE website.
• Develop postgraduate programme(s) social media presence and collaterals.
• Other duties as assigned.