This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Join an outstanding team in Singapore at Thermo Fisher Scientific as a Logistics Associate II.
Job Responsibilities
- Reports to Team Lead Site Services or above
- Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
- Responsible for the tracking and follow up of all 3PL sample shipments and shipments
- Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.
- Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operations
- Supports the site services logistics coordinators
- Coordinate the review and action required on custom reports
- Request
- Review
- Action/Follow Up
- Supports in the investigation and solving of Quality Events
- Delayed or missing shipments
- All courier events and failures
Requirements
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
Join us in our mission and become part of a team that values diverse experiences and perspectives. Be part of an environment where you can thrive and make a difference every day!
