Job Purpose
The Security Sales Specialist/Key Account Manager is a key member of the Sales team and will be responsible for obtaining new contracts, retention of existing contracts and building upon our current customers offerings
Duties And Responsibilities
- Integrated Security Solutions Manned Guarding, Security Technology Solutions, Risk Management.
- Lead generation and prospecting: Identify and connect with potential clients needing security solutions through various methods like cold calling, online research, and networking
- Analyze review and identify customers security concerns and gaps, or overall security status
- Determine integrated security products/services based on customers and needs
- Proactive in hunting for new contracts and customers
- Promote integrated security solutions to new and existing customers base and upsell services and products
- Client relationship management: Develop and maintain relationships with both new and existing clients to ensure satisfaction and identify new opportunities
- Works closely with the different departments especially the Operations and HR Team for new service deployment and maintaining existing deployment.
- Product and service presentation: Deliver demonstrations and presentations of security products and services to prospective clients
- Identify additional clients needs/selling opportunities
- Monitoring sales results, trends and key performance indicators (KPI) for achieving the annual sales targets determined by the department head
- Market and product knowledge: Stay informed about security industry trends and the company's product offerings to provide informed solutions to clients
- Support marketing strategy and business development teams as appropriate
- Negotiating terms of an agreement and closing of sales
- Regular analysis/reporting/and review of Sales Activities/Opportunities, and review with local Management & Operations Teams
- Familiar with lead generation and sales tools like SalesForce.Com for pipeline tracking and management (CRM)
- Able to work on activities in SFDC for real-time transparency for current and new contracts
- Identify and participate in local associations, vendor shows, conferences to boost sales lead
- A team player
- Other duties/needs as assigned
- Generate regular and timely sales forecasts and report
Core Competencies Required
- Knowledge of The Market Environment
- Business Development, Hunting & Selling Skills
- Delivering Strategy
- Driving Change
- Team Player
- Delivering Performance
- Working With Complexity
- Managing Professionally
- Customer Thinking
- Collaborating And Cooperative
Qualifications
- Min a diploma in any relevant field but technology/engineering will be a plus
- Experienced with the security industry is a plus
- Fresh graduates who are willing to learn and grow are welcome
- A valid driver's license with own transportation is an advantage
- Flexibility to work some evenings
- Strong follow-up and customer service skills
- Effective communication skills both verbal and written
- Proficient use of Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, etc
- Ability to understand system design and application, and pricing/cost management, lead generation and time management
- Project management and coordination experience will be an added advantage
Preferred
- Prior use of Salesforce.com or other CRM systems
- Two or more years of B2B security solutions and system sales experience
- Experience in lead generation, lead management and lead closure
- Highly independent and self-motivated
- Resourceful and a good team player
- Good hunting skills
