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JAC Recruitment

IT Support Executive

1-3 Years
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  • Posted 10 days ago
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Job Description

Company Overview

A well-established Japanese specialty retailer and distributor in Singapore, the company focuses on providing a wide range of authentic Japanese food products, beverages, and lifestyle items. With a strong presence in the retail and food & beverage sector, it operates multiple outlets and supports both dine-in and takeaway concepts.

Job Responsibilities

We are looking for a hands-on IT Support Executive to support office operations, retail outlets, and digital platforms. This role offers a broad scope, combining IT support, POS and system support, e commerce operations, and marketing assistance within a fast paced retail and F&B environment.

  • Provide daily IT support, including hardware/software troubleshooting and system maintenance
  • Perform routine security checks, antivirus updates, and basic IT diagnostics
  • Act as Data Protection Officer (PDPA compliance) and maintain IT documentation
  • Support procurement and inventory management of IT equipment
  • Manage and troubleshoot POS, inventory, and e ‑ commerce systems
  • Coordinate with external vendors for system issues, upgrades, and enhancements
  • Handle e ‑ commerce operations, including product listings and order processing
  • Respond to customer and supplier enquiries across email, phone, and social platforms
  • Coordinate deliveries and liaise with internal teams (e.g. kitchen/packing)
  • Support marketing activities such as promotions, content updates, and campaign execution
  • Prepare promotional materials (POP displays, menus, price tags)
  • Assist with basic market research and digital marketing initiatives
  • Prepare sales and performance reports
  • Conduct outlet visits and provide operational support when required

Job Requirements


  • Minimum 1 year of IT Support experience.
  • ITE or Diploma qualification is acceptable.
  • Basic knowledge of POS systems, inventory systems, and e ‑ commerce platforms.
  • Experience with Microsoft LS, Business Central, and SharePoint is highly preferred.
  • Experience supporting system migration or coordinating with system vendors is an advantage.
  • Proficient in Microsoft Office.
  • Comfortable communicating with outlet managers, suppliers, and internal teams.
  • Willing to travel to outlets when required.
  • Self ‑ motivated, adaptable, and able to manage multiple responsibilities independently.

Working Location: Singapore

Ng Siew Thien (R22107842)

JAC Recruitment Pte. Ltd. (90C3026)



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About Company

Job ID: 147593939

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