IT Support Engineer
IT Support Engineer
Knight Frank Property & Facilities Management Pte. Ltd.Quick Apply
- Posted a month ago
- Over 100 applicants have applied
Job Description
About the Role
We're looking for an IT Support professional to support our Microsoft 365 migration project, including device deployment, Windows 11 configuration, Microsoft 365 migration, and end-user troubleshooting. You'll also assist with Intune and Autopilot activities and provide onsite support throughout the migration.
What You Will Be Doing
- Provide onsite IT support during Microsoft 365 migration activities
- Assist in workstation setup, deployment, and replacement activities
- Support Windows 11 device preparation, configuration, and troubleshooting
- Assist users with Microsoft Outlook profile setup and email migration support
- Support Microsoft Teams, OneDrive, and SharePoint migration-related activities
- Assist with device enrolment, Intune, and Autopilot deployment activities
- Provide end-user support during migration cutover and hypercare periods
- Record and track incidents, service requests, and migration issues
- Escalate complex technical issues to the project team when required
We're Looking For Someone Who's
- Minimum 1–2 years of IT support or desktop support experience
- Good knowledge of Windows 10/11 operating systems
- Familiarity with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
- Experience with device deployment and troubleshooting
- Strong customer service and communication skills
- Ability to work independently and as part of a project team
Diploma
More Info
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Key Skills
About Company
Join Knight Frank, a leader in property & facilities management, where innovation, teamwork, and growth come together to build rewarding careers and world-class spaces.
Skills:
network connectivity , Windows Server, PowerShell, Virtualisation, Dns, Bash Scripting, DHCP, Microsoft 365, Backup Recovery, Firewall, Vpn, cloud-related tasks, Active Directory
Skills:
Outlook, Networking Concepts, Switches, Dns, DHCP, Microsoft 365, Network Cabling, Tcp/ip, Lan, Access Points, remote-support tools, Wi-Fi, endpoint security solutions, Microsoft Windows, IT ticketing systems
Skills:
DHCP, Microsoft 365, computer hardware, Intune, Networking Concepts, Tcp/ip, Dns, Lan, Windows operating systems, Microsoft Entra ID, Wi-Fi
Skills:
Comptia A+, Network+, Microsoft, Itil, desktop support, service desk, networking knowledge, onsite IT support, end-user devices, video conferencing systems, Troubleshooting
Skills:
Azure Virtual Desktop, Outlook, PowerShell, Dns, Group Policy, Ios, Webex, DHCP, Microsoft 365, Azure Ad, Exchange, Macos, Entra ID, MDM, Teams, Windows 11, Zoom