network connectivity , Windows Server, PowerShell, Virtualisation, Dns, Bash Scripting, DHCP, Microsoft 365, Backup Recovery, Firewall, Vpn, cloud-related tasks, Active Directory

Outlook, Networking Concepts, Switches, Dns, DHCP, Microsoft 365, Network Cabling, Tcp/ip, Lan, Access Points, remote-support tools, Wi-Fi, endpoint security solutions, Microsoft Windows, IT ticketing systems

DHCP, Microsoft 365, computer hardware, Intune, Networking Concepts, Tcp/ip, Dns, Lan, Windows operating systems, Microsoft Entra ID, Wi-Fi

Comptia A+, Network+, Microsoft, Itil, desktop support, service desk, networking knowledge, onsite IT support, end-user devices, video conferencing systems, Troubleshooting

Azure Virtual Desktop, Outlook, PowerShell, Dns, Group Policy, Ios, Webex, DHCP, Microsoft 365, Azure Ad, Exchange, Macos, Entra ID, MDM, Teams, Windows 11, Zoom

Cloud Services, Microsoft 365, Technical Documentation, Windows Active Directory, Level 2 troubleshooting, Preventive Maintenance, ticketing system, patch monitoring, cybersecurity checks, endpoint protection, MFA

Microsoft 365, Windows Xp, Printer Support, Windows endpoint support, service desk ticket management, endpoint security awareness, IT asset handling, Active Directory account administration, Microsoft O365, basic network troubleshooting

network connectivity , VMware, Fortinet, Windows Server, Dns, Sophos, Aruba, DHCP, Microsoft 365, Cisco Meraki, Backup Solutions, Hyper-V, Active Directory, Endpoint Security Tools