Microsoft Intune, Microsoft 365, IT security patch management, Sharepoint, Troubleshooting, endpoint management

desktop imaging , VMware, Software Installation, Hyper-V, Microsoft 365 User Administration, Active Directory, Backup administration and testing, Microsoft 365 and Exchange, Helpdesk system, Software inventory and monitoring, Remote access tools, Networking technologies including DNS DHCP and TCP IP, Configuration and installation of physical and virtual servers, Windows 11

ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, Microsoft Windows 10, troubleshooting concepts, ITSM processes

antivirus software , Windows OS, PostgreSQL, Switches, Exchange Online, System Administration, Firewalls, Network Monitoring, Microsoft 365, Vpn, Rest Apis, Entra ID, cloud service providers, n8n, endpoint hardware troubleshooting, MFA, QNAP NAS, wireless access points, GCP AI services, conditional access

mobile device support , Servicenow, Basic Networking Knowledge, Jira, Entra ID, Supporting migration programmes, Microsoft 365 administration and troubleshooting, Active Directory, Hardware deployment and break-fix support, Windows desktop support

Azure Virtual Desktop, Outlook, PowerShell, Dns, Group Policy, Ios, Webex, DHCP, Microsoft 365, Azure Ad, Exchange, Macos, Entra ID, MDM, Teams, Windows 11, Zoom

Wan, Switches, Dns, Firewalls, DHCP, Microsoft 365, Vpn, Lan, Routers, Wi-Fi, Windows desktops, endpoint protection, cybersecurity practices

it security best practices , Enterprise Applications, Applications, It Solutions, Ios, License Management, Desktop Support, It Asset Management, Networking Devices, Endpoint Management, Installations, Computer Science, improve customer service, Office Systems, Address Potential Issues, support of IT systems