IT Support Engineer

Responsibilities

Windows Patching & Endpoint Support

. Assist in deploying Windows OS and security patches to end‑user desktops and laptops.

. Perform basic pre‑patch and post‑patch checks to ensure system stability and availability.

. Provide first‑level support for common issues arising from Windows updates or patch deployments.

. Update patching status, logs, and tracking records as required.

IT Store & Asset Support

. Support daily IT store operations, including receiving, issuing, and returning IT equipment.

. Assist with device preparation activities such as:

a) Imaging and basic configuration

b) Asset tagging and labelling

c) Packing and preparation for deployment

. Maintain basic asset movement records where required.

Requirements

. Basic knowledge of Windows 11 and Windows update / patching concepts.

. Prior exposure to Windows OS support or IT support roles is an advantage.

. Able to follow documented procedures and work with tracking sheets.

Shortlisted candidates will be offered a 6 months agency contract employment.

Licence no: 12C6060