Responsibilities:
The scope of the IT Infrastructure Engineer (QA System) shall include the following.
- Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system
- Monitor and maintain iALM applications and its infrastructure in production and non-production environment
- Troubleshoot and resolve iALM incidents raised by users as per SLA
- Create DevSecOps workflows based on the ALM workflows
- Set up new user's accounts and profiles
- Liaises with the iALM product IT support when necessary
- Ensure integration and connectivity of iALM with other systems
- Provide training for users on updated iALM workflows, features and recommend best practices
- Support users to publish documents and create templates
- Migrate from iALM applications to the recommended tools
- Recommend optimal processes and workflows customized to achieve better system performance
- Review and update user guide on new application features and its usage
- Report weekly status on issues status and system resources utilization.
Job Requirements
- Tertiary qualification in Information Technology or Engineering
- Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools
- Understanding of Software Development Lifecycle (SDLC)/QA processes
- 2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage
- Good analytical and problem-solving skills
- Worked in user-centric environment with focus on quality delivery
- Ability to work with minimal supervision under tight schedules
- Able to work well both independently and in a team
- Good written and verbal communication skills
- This is a 2 years contract position.
Working Location: Bedok
We regret that only shortlisted candidates will be notified.
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com
Tel:
