Title:192 - 002 IT Infrastructure Engineer

Early Applicant

2-4 Years

Job Description

Responsibilities

The scope of the IT Infrastructure Engineer (QA System) shall include the following.

Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system
Monitor and maintain iALM applications and its infrastructure in production and non-production environment
Troubleshoot and resolve iALM incidents raised by users as per SLA
Create DevSecOps workflows based on the ALM workflows
Set up new users accounts and profiles
Liaises with the iALM product IT support when necessary
Ensure integration and connectivity of iALM with other systems
Provide training for users on updated iALM workflows, features and recommend best practices
Support users to publish documents and create templates
Migrate from iALM applications to the recommended tools
Recommend optimal processes and workflows customized to achieve better system performance
Review and update user guide on new application features and its usage
Report weekly status on issues status and system resources utilization.

Qualifications & Requirements

Tertiary qualification in Information Technology or Engineering
Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools
Understanding of Software Development Lifecycle (SDLC)/QA processes
2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage
Good analytical and problem-solving skills
Worked in user-centric environment with focus on quality delivery
Ability to work with minimal supervision under tight schedules
Able to work well both independently and in a team
Good written and verbal communication skills and
Good communication skills