What you'll be doing
- Oversee day-to-day operations across healthcare settings or service points to ensure efficiency and quality standards
- Manage and support patient services such as appointment scheduling, registration, billing, financial counselling, and service recovery
- Partner with clinical and nursing teams to resolve operational issues and enhance patient experience
- Develop, review, and implement workflows, SOPs, and process improvements to drive service excellence
- Supervise, train, and guide staff to meet performance standards and service expectations
- Monitor compliance with hospital policies, regulatory requirements, and reporting standards
- Provide operational and administrative support for projects, audits, and initiatives aimed at service enhancement
What we're looking for
- Bachelor Degree level in Business Administration/ Healthcare Management or related studies
- 1 - 4 years of working experience in healthcare operations (hospital, clinic, or healthcare institution) is strongly preferred
- Strong interpersonal and communication skills to manage stakeholders and frontline teams
- Ability to multi-task, prioritise, and solve problems in a fast-paced environment
- Familiarity with healthcare digital tools such as Electronic Medical Records (EMR), Hospital Information Systems (HIS), and patient management platforms
- Exposure to automation, data analytics, or AI-driven tools for process improvement and service efficiency will be an advantage
Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click Apply Now button.
We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
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JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Stephanie Toh
EA Personnel Reg No: R1217674
