Head of Production

• Lead end-to-end daily production operations and ensure consistent product quality, safety, and on-time output. Drive process improvements, team performance, and readiness for audits while supporting new product rollouts.

Responsibilities

• Plan and manage daily production activities to meet output targets, timelines, and quality standards. Control production schedules and manpower allocation to support peak periods and seasonal demand changes. Set, implement, and continuously improve SOPs for hygiene, food safety, quality assurance, and operational efficiency. Monitor product quality and compliance follow up on corrective actions to prevent repeat issues. Lead, coach, and evaluate production supervisors and team members support training and performance management. Track attendance, productivity, and shift planning to optimize operational coverage. Manage operating costs by reducing wastage and improving yield without compromising standards. Identify bottlenecks and production risks early troubleshoot issues and implement preventive measures. Support product innovation efforts, including trial runs, new launches, and seasonal items. Prepare for and support audits/inspections and any required certification activities maintain audit readiness. Compile production performance updates, key risks, and improvement plans for management reporting.

Requirements

• Diploma/Degree in Culinary Arts, Pastry, or a related discipline. 5-8 years of professional baking experience and/or food manufacturing production experience. Strong hands-on knowledge of producing bread, pastries, cakes, and specialty baked products at scale. Working knowledge of food safety and workplace safety practices (e.g., HACCP and relevant local regulatory standards). Strong leadership skills with proven experience supervising, training, and developing production teams. Analytical mindset with ability to use data to improve throughput, quality, and cost control. Good problem-solving and stakeholder communication skills, with a structured approach to issue resolution. High integrity, ownership, and accountability in a production environment.