- Lead and oversee the 24/7 operations of all four NTU Fault Reporting Centres (FRC/FCC).
- Possess strong ACMV system knowledge and effective customer handling skills.
- Manage fault escalation, issue resolution, and operational coordination for complex systems including labs and cleanrooms.
- Ensure smooth workflow and SOP compliance within FRC operations.
- Respond swiftly to urgent issues or emergencies, coordinating with relevant site teams.
- Participate in system commissioning, defect identification, and troubleshooting (e.g., power tripping).
- Plan and deploy manpower support for NTU events or special arrangements.
- Supervise engineering staff and specialist subcontractors to ensure timely and compliant task completion.
- Allocate tasks proactively and monitor subcontractor performance.
- Conduct routine site inspections to ensure work aligns with specifications and client expectations.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
