At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).
The Opportunity
We are looking for a passionate and analytical Executive, Product Management to join our digital team and shape the future of beauty e-commerce in Southeast Asia. In this role, you'll take ownership of the front-end customer experience and top funnel of our e-commerce journey across both web and mobile platforms. This is an exciting opportunity for a fresh graduate or early-career professional to make a real impact on how millions of customers discover and explore beauty products online.
What You'll Do
Product Ownership
- Own the front-end user experience and top funnel optimization for Sephora's e-commerce platforms (web and mobile)
- Define and drive the product roadmap for homepage, navigation, search, and product discovery features
- Monitor product performance metrics and identify opportunities for improvement
- Champion the customer perspective in all product decisions
- Translate business objectives and customer needs into clear product requirements
- Collaborate and synergise with rest of the Product Managers to prioritize highest impact features
- Write detailed PRDs to capture product vision and detailed requirements
Data-Driven Decision Making
- Analyze user behavior data, conversion funnels, and customer journey metrics to uncover insights
- Conduct A/B testing and experiments to validate hypotheses and optimize user experience
- Use data to prioritize features and make evidence-based product decisions
Cross-Functional Collaboration
- Partner with Engineering, Data, UI/UX, Marketing and Commercial teams to deliver product initiatives
- Work closely with regional and global teams to align on best practices and standards
- Facilitate communication between technical and non-technical stakeholders
- Support go-to-market planning and feature launches
What We're Looking For
- Bachelor's degree in Business, Computer Science, Engineering, Data Analytics, or related field
- Strong analytical skills with proficiency in data analysis tools (Excel, SQL, Domo, PowerBI)
- 0-2 years of experience in product management, or previous internship or project experience in product management, e-commerce, or digital marketing
- Excellent understanding of user experience principles and digital customer journeys
- Outstanding verbal and written communication skills
- Team player, with highly collaborative mindset with ability to work effectively across peers and teams
- Detail-oriented with strong organizational and project management abilities
- Understanding of A/B testing methodologies
- Knowledge of Agile/Scrum product development processes. JIRA knowledge is a plus
- Proactive self-starter who takes initiative
- Strong problem-solving skills and creative thinking
Here, You Will Find
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference
It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart.
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
