Endpoint Security Engineer

Responsibilities:

Endpoint Protection

. Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other end point security solution.

. Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control

. Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.

. Perform upgrades and roll outs during weekend maintenance window

User Support & Operations

. Provide Level 2 / Level 3support for incidents and service requests

. Monitor endpoint security alerts, investigate incidents, and perform root cause analysis

IT Service Management

. Understands ITIL processes for Incident, Problem, Change Management

. Create and update tickets with detailed documentation and resolution steps

. Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

. Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

. Maintain runbooks for common operational tasks

Required skills and qualifications:

. Singaporeans By Birth Only(Public Sector Client)

. A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 yearsof work experience

. At least 1 year of experience with SEPM / Defender

. Experience with Host Intrusion Prevention & Detection (HIPS / HIDS)

. Experience with Windows and/or Linux (RedHat) system administration

. Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills

Preferred skills and qualifications:

. Knowledge of Microsoft Defender is a bonus

. Experience with scripting programming languages (e.g. PowerShell, Python) for automation.