KEY RESPONSIBILITIES:
Job Placement
- Pursue and engage employers towards securing job and internship opportunities for clients in open, supported and/ or sheltered employment.
- Conduct assessment, job search and liaise with employers on internship and employment issues for clients.
- Recommend training for clients to improve employability.
- Co-ordinate job placement process, including workplace assessment, employment negotiation and job task analysis.
- Provide job coaching including pre-employment preparation, on-the-job training.
- Maintain up-to-date and accurate clients and employers information including assessment, pre-placement engagement, job placement and job support records.
- Engage and update relevant stakeholders to promote and strengthen inclusive hiring.
Programme Reporting and Database Management
- Update SOP and workflows within the programme as well as with other internal departments to ensure the service delivery to clients is seamless.
- Conduct data tracking and analysis to measure the team performances based on programme's milestones and outcome indicators
- Manage employer database and facilitate annual programme audit.
- Any other duties as assigned by the Programme Head as and when necessary.
JOB HOLDER REQUIREMENT
- Diploma/Degree holder, preferably in psychology, social work, occupational therapy or related disciplines.
- At least 2 years of experience in relationship management, customer service, career coaching or vocational counselling will be an advantage.
- A strong team player with initiative, adaptable and able to multi-task.
- Good communication, interpersonal and negotiation skills as well as ability to build rapport with internal and external stakeholders.
- Resourceful in problem solving and offer viable solutions
- Possess good analytical and computer skills.
