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EA Manager

2-4 Years
SGD 2,200 - 4,000 per month
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  • Posted 15 hours ago
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Job Description

Company Overview

Easy Helper PTD LTD is a MOM licensed employment agency in Singapore specializing in placing foreign domestic helpers from various countries.

Job Summary

Join Easy Helper PTD LTD as an EA Personnel to manage end-to-end foreign domestic helper placement services, ensuring excellent customer service and compliance with MOM regulations.

Responsibilities

  • Manage sales and respond promptly to customer enquiries to drive business growth
  • Conduct interviews with helpers and compile detailed biodata for employer review
  • Arrange and facilitate interviews between employers and helpers to ensure good matches
  • Match customer requirements with helper profiles and recommend suitable candidates to close sales
  • Process all deployment documents including Security Bond, Employment Contract, Service Agreement, Rest Day form, and Safety Agreement accurately and timely
  • Perform Work Permit transactions with MOM via WP Online to ensure compliance and smooth deployment
  • Provide after-sales follow-up and mediate between helpers and employers to resolve issues effectively
  • Coordinate with MOM for card collection and thumbprint arrangements as required
  • Guide and support junior EA personnel by addressing their questions and providing mentorship
  • Willingly work on weekends and undertake other ad-hoc tasks as assigned to support business needs
  • Utilize Microsoft Excel and Word to maintain records and reports efficiently (preferred skill)

Required competencies and certifications

  • CEI BASIC or KAH certification
  • Minimum 2 years of EA experience in foreign domestic worker services

Preferred competencies and qualifications

  • Proficiency in Microsoft Excel and Word to enhance administrative efficiency

Other Information

Benefits

  • High commission structure
  • Convenient location near MRT
  • Performance bonuses
  • Training provided for assigned duties no prior experience required
  • Laptop and mobile phone provided
  • Accommodation available upon request
  • Six off days per month

Working Hours

  • Weekdays: 10:00 am to 6:30 pm
  • Weekends: 11:00 am to 5:00 pm

Please contact 80400733 via WhatsApp, quoting Easy Helper Hire

More Info

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Job ID: 145802189

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