About the Role
We are seeking a detail-oriented and motivated E-Commerce Operations Assistant to support our online business. This is a 6-month contract role with potential for extension or a permanent position. You'll assist with various day-to-day e-commerce tasks - including product photo shoots, listings management, order processing, and customer service.
No prior e-commerce or photography experience No problem. Full training will be provided. We're looking for someone with a proactive mindset and a willingness to learn.
No prior e-commerce or photography experience No problem. Full training will be provided. We're looking for someone with a proactive mindset and a willingness to learn.
Key Responsibilities
- Assist with product photo shoots, including setting up lighting, styling, and capturing basic product images
- Edit and upload product images using basic tools (training provided)
- Upload and update product listings across platforms (e.g. Shopee, Lazada, etc)
- Process and track online orders
- Monitor stock levels and assist with inventory updates
- Respond to customer inquiries and support basic customer service tasks
- Support promotional campaigns (e.g. updating banners, checking links)
- Maintain organized records and digital asset folders
What We're Looking For
- Attention to detail and organizational skills
- Basic computer skills (Excel, MS Office basic knowledge.)
- Comfortable using a camera or smartphone for product photography
- Good communication skills - both written and verbal
- A self-starter with a positive, can-do attitude
- Interest in e-commerce, photography, or content creation is a plus
Nice to Have (But Not Required)
- Experience with product photography or basic photo editing e.g. Canva
- Familiarity with Shopify, WooCommerce, Amazon Seller Central
- Background in admin, retail, or customer service
Why Join Us
- Hands-on experience in a fast-growing e-commerce business
- Learn the fundamentals of online retail, photography, and digital tools
- Training and mentorship provided
- Collaborative, supportive team culture
- Potential for contract extension or permanent role
