Customer Services cum Account
working hours: 9am-6pm
5 days
Location:Changi Business Park
Representative
- Interpersonal communication skills to ensure positive interactions with customers
- Analytical and problem-solving skills to diagnose problems and recommend effective solutions
- Multitasking and organizational skills to work on multiple issues at one time
- Active listening and communication skills to provide concise answers to inquiries
- Time-management skills to respond to customer emails, calls and web chat messages promptly
- Teamwork skills to collaborate with representatives and coworkers in other departments
- Ability to remain upright and stationary for long periods during a shift
- Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs
