Customer service Representative (Banking, Call centre, East OR WEST)

Our client is one of the leader in the banking industry, they are seeking for a customer service orientated individual to address client's needs and support.

Contract: 12 month

Location: Changi Biz Park or Jurong

Salary: 3000-3500 + Allowances (up to $1000)

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions

PERSOLKELLY Singapore Pte Ltd . RCB No. 200007268E EA License No. 01C4394 . EA Registration No. R21103542 (Ling Kai Jin)

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