Customer Service Officer

JOB DESCRIPTION

Front Desk

. Handle incoming calls and phone enquiries

. Manage clients registrations, updating and keeping records

. Scheduling of patients appointments

Dispensary

. Performing cashiering duties

. Dispensing of products/medications

. Maintain inventory

. Sort, count, replenish product stock

. Assist the manager in the stock take process

. Maintain tidiness in the dispensary area

. Handling purchase orders and delivery orders

REQUIREMENT:

. Minimum of N level with experience in a similar position

. Mature, trustworthy, customer service-oriented, and friendly

. Preferably bilingual

. Must be well-groomed

. Fast learner and able to adapt to changes

. Possess an amicable disposition with good interpersonal and communication skills

. Must show initiative, proactivity, and a great willingness to learn

. Able to work independently and in a group with good team spirit

. Able to work under pressure, multitask, and follow company direction

. Proficient in Microsoft Office

. Location: Novena and Orchard