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SMARTE CARTE SINGAPORE PTE. LTD.

Customer Service Officer #Airport

Early Applicant
  • Posted 27 days ago
  • Be among the first 10 applicants
1-4 Years
SGD 2,175 - 2,275 per month

Job Description

Duties

  • Attend to customer inquiries and provide excellent customer service experience
  • Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
  • Perform opening and closing settlement for POS and BSS for daily cash reconciliation
  • Perform bag wrapping service and upselling of baggage services or products
  • Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
  • Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
  • Responsible for store cleanliness and image
  • Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

  • Familiarity with POS system will be on an added advantage
  • Good interpersonal and communication skills
  • Team player
  • Ability to converse in basic English
  • Able to obtain an Airport Pass (Airside).
  • Able to carry up to 25kg luggage

.Singaporean Only.

.6 days work week.

.Fixed shift:

Morning: 6.50am - 3.10pm

Afternoon: 2.40pm - 11pm

Night: 10.45pm - 7.05am

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Date Posted: 03/09/2025

Job ID: 125409589

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Last Updated: 28-09-2025 08:14:28 PM
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