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kuok group singapore

Assistant Officer, Customer Service

1-3 Years
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  • Posted 8 months ago
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Job Description

Job Description

This position is under Allgreen Properties.

Responsibilities Include

  • Managing and handling all customer service-related matters at Customer Service Counter
  • Maintaining high level of customer service standards
  • Handling enquiries and feedback from shoppers and tenants
  • Bring the brand ambassador of the mall, promoting the Great Rewards loyalty program and related activities
  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
  • Handle administrative duties and any other ad-hoc duties as assigned

Job Requirements

  • Minimum GCE N Level qualification
  • Minimum 1 year of working experience in a relevant customer service role
  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
  • Customer-oriented with good communication and interpersonal skills
  • Able to work in fast paced environment and has passion for service excellence
  • Able to work on rotating shifts, including weekends and Public Holidays

More Info

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Job ID: 126550449

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