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Our client is in the hair treatment industry and they have a few openings for the Customer Service Officer position
This is a customer-facing role focused on front-of-house operations, appointment scheduling, and administrative support. The position prioritizes a welcoming personality and communication skills over prior experience, making it ideal for individuals looking to grow within a customer service or retail/clinic operations environment
Responsibilities
Customer Communication: Handling incoming phone calls and managing the outlet's WhatsApp channel.
Appointment Management: Scheduling, confirming, and managing customer bookings.
Front Desk Administration: Greeting customers, handling registration, and managing payment collection.
Outlet Support: Ensuring day-to-day operations run smoothly alongside the team.
Please send an updated resume to [Confidential Information] if you are interested to apply for this position
Alfred Lai
EA Reg No: R1545971
EA License No: 21C0434
Job ID: 148437763
Skills:
Microsoft Excel, Selling, Monitoring defects, Complaints and Enquiries, Account Management, handover of work, Administrative Work, Home Repairs, Microsoft Word, Interpersonal Skills
Skills:
macbook , docs , Excel, Word, Gmail, Drive, Powerpoint, G-Suites applications, Sheets, Microsoft Office Suites
Skills:
Microsoft Excel, Microsoft Word, farms, promotional emails, Customer Followup, Team Player, Account Management, Sales Administration, Multi Tasking, Telemarketing, Interpersonal Skills, Training Delivery
Skills:
Transportation Route & Schedule Planning, Microsoft Office, Microsoft Excel, Billing, Compliance, Transportation, Powerpoint, Emergency Response Procedures, complaints procedures, Service manual, remuneration
Skills:
Microsoft Office, Microsoft Excel, Spa, Customer Service, Customer Satisfaction, Data Entry, Microsoft Word, Communication Skills, Customer Service Experience, Team Player, Good Communication Skills, Interpersonal Skills, Customer Service Oriented, Inventory
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