Customer service (Loan Officer)

Key Responsibilities:

• Interview loan applicants to gather financial information.
• Explain loan terms and conditions, and answer any questions from applicants.
• Guide customers through the application process, ensuring they understand the requirements and steps involved.
• Conduct background checks and assess credit reports to ensure the reliability of the applicant.
• Develop and maintain relationships with existing and potential customers to foster trust and business growth.
• Schedule appointments with clients to facilitate payments.
• Make follow-up calls with customers to explore better business opportunities.
• Ad-hoc duties as assigned

Working hours:

• Monday to Friday (10:30am - 7:30pm)
• Saturday (10:30am - 4:30pm)

Skills and Qualifications:

1. Min GCE O level certificate
2. Proficiency in English and Chinese (verbal and written)
3. Preference for one years experiance