Customer Relations, Telemarketing

About Activa Media

Activa Media is listed on the Main Board of the Hong Kong Stock Exchange (HKEX).

With 20 years of industry experience, we have been transforming businesses through the power of AI and innovative digital strategies. We help brands grow by leveraging SEO, SEM, Social Media, TikTok, and other cutting-edge marketing channels.

As we continue to scale new heights, we're looking for a passionate and results-driven Customer Relations, Telemarketing to join us on this exciting digital marketing journey, working closely with our clients to achieve impactful results.

Key Responsibilities

• Initiate contact with prospective clients through outbound calls and emails
• Understand client needs and align them with our products/services
• Coordinate and schedule qualified appointments for our Business Development Managers
• Manage and update CRM system with accurate lead and call details
• Follow up on inbound leads
• Consistently achieve or exceed appointment-setting and engagement targets

Requirements

• Prior experience in client engagement and telemarketing (Fresh graduates with a passion for outreach are welcome!)
• Excellent verbal communication and interpersonal skills
• Confident, positive and highly motivated
• Team player with good accountability

Why Join Activa Media

• Comprehensive training and ongoing mentorship
• Career progression opportunitiesinto business development or account management strategists
• A target-driven work environment with incentives
• Performance bonusfor outstanding player