Company Overview
ATR is the world's leading regional aircraft manufacturer, offering innovative turboprop solutions that connect communities globally. ATR Eastern Support in Singapore serves the Asian-Pacific region with dedicated teams in Support, Quality, HR, Commercial, and Finance.
Job Summary
The Credit Management Officer supports ATR's Finance Directorate by managing customer credit risk, maintaining accounts, and ensuring compliance with group credit policies. This role requires strong communication, independent task management, and collaboration with internal and external stakeholders.
Responsibilities
- Update and maintain approved customer credit lines and payment terms in SAP to ensure accurate account management
- Assess credit risk by reviewing overdue invoices, credit usage, and payment maturity to control customer order releases
- Ensure timely renewal of administrative bank guarantees such as letters of credit to secure financial transactions
- Monitor incoming customer payments, post them promptly, and apply payments to outstanding invoices according to customer instructions
- Apply credit notes accurately to customer invoices and maintain clear account records by reconciling payments and invoices
- Produce and deliver monthly and on-demand customer account statements to support financial transparency
- Obtain and provide customer financial statements to assist the Head of Finance in evaluating customer solvency and credit risk
- Communicate proactively with customers via email and video calls to ensure timely payments and build trustful relationships
- Follow up diplomatically with customers on overdue invoices to encourage prompt payment and manage debt recovery processes
- Initiate and monitor advanced payment arrangements and ensure compliance with rescheduled debt instalments
- Prepare and submit claims to credit insurers or external recovery providers to mitigate financial losses
- Collect, analyze, and escalate customer disputes related to invoicing, pricing, logistics, or equipment to relevant departments and coordinate resolution meetings
Required competencies and certifications
- Proficiency in SAP R/3 Modules FI/CO to manage financial and credit data effectively
- Strong verbal communication skills to engage customers and internal teams and build trustful relationships
- Problem-solving and analytical skills to assess credit risk and resolve disputes
- Advanced skills in MS Office, including Excel and Power BI, to analyze data and generate reports
- Time management and organizational skills to handle multiple tasks and deadlines efficiently
- Attention to detail and thoroughness in maintaining accurate financial records
- Fluency in English for effective communication within the multinational environment
Preferred competencies and qualifications
- Degree in Finance, Economics, or Foreign Languages with at least 2 years of relevant job experience
- Proficiency in French to support business communication with French-speaking stakeholders, based on operational needs
- Knowledge of Chinese and Italian languages considered advantageous for broader communication support
Benefits
- Highly competitive compensation package
- Work-life balance options including remote working
Our Recruitment Process
- Innovative and digital assessment to understand candidate capabilities
- Interviews with Hiring Manager, HR Recruiter, and Managing Director
