Role Description
- Handle billing functions, including verifying patients details, past invoices, appointment records, and payment history using Clinic Assist and Salesforce systems
- Assist with scheduling appointments, operating theatre bookings, ward admissions, and other related arrangements
- Manage patient enquiries and route calls to the appropriate departments or personnel
- Advise patients on the availability of cashless payment options for their visits
- Submit insurance claims through various insurance portals
- Perform e-filing of patient records and manage patient communications
- Prepare instruments and assist the surgeon independently during minor surgical procedures
- Act as a chaperone for patients when required
- Training and guidance will be provided
Requirements
- Proficient in Microsoft Office
- Friendly, positive, meticulous, and a strong team player
- Service-oriented with good interpersonal skills
- Good communication skills
- Willingness to learn
- Prior relevant clinic experience is preferred
Employment Details
- Annual Leave: 14 days
- Work Schedule: 5.5 working days per week
- Monday to Friday: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM
- Saturday: 9:00 AM - 1:00 PM or 10:00 AM - 2:00 PM
- Location: Direct access via Napier MRT (Thomson-East Coast Line)
If you believe you are a good fit for this role, please submit your resume via the recruitment portal or email it to .
