- An exciting chance to grow in a UK-based financial services company.
- Great benefits and training provided for further growth.
About Our Client
This organisation is a UK-based financial services company specializing in online trading and investment solutions.
Job Description
- Respond to client inquiries via phone, email, or chat, delivering timely and accurate information.
- Assist clients with account-related queries, including setup, maintenance, and troubleshooting.
- Collaborate with internal teams to resolve client issues and improve service delivery.
- Provide guidance on financial products and services, ensuring compliance with industry regulations.
- Maintain detailed records of client interactions and follow up as necessary.
- Identify opportunities to enhance client satisfaction and loyalty.
- Contribute to process improvements to streamline client service operations.
- Stay updated on financial services trends and company offerings to effectively assist clients.
The Successful Applicant
- Bachelor degree in relevant field
- A strong understanding of the financial services and banking sectors.
- Excellent communication and interpersonal skills to manage client relationships effectively.
- Attention to detail and a commitment to delivering high-quality service.
- A proactive approach to problem-solving and a customer-focused mindset.
What's on Offer
An exciting opportunity to learn and grow in a UK-based financial services company.
Contact
Mayki Ong (Lic No: R23117635/ EA no: 18C9065)
Quote job ref
JN-092025-6847043
Phone number
+6584996852
© Michael Page International Pte Limited, company number 199804751N (including Page Executive (53295516A) and Page Personnel Recruitment Pte Ltd (Registration Number: 201736642C)) operates under the EA Licence Numbers of 18S9099 and 18C9065.
