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Process and review medical and non-medical claims within policy guidelines and turnaround time.
Handle pre-authorisation and Letter of Guarantee (LOG) requests.
Liaise with policyholders, hospitals, clinics, and internal teams for claim documents and clarifications.
Follow up on payment failures, refunds, overpayments, and claim reprocessing.
Prepare claim letters, update records, and maintain billing statements.
Resolve claim enquiries, disputes, and billing issues professionally.
Prepare basic reports, claim statistics, and meeting notes.
Support system testing, process improvements, and ad hoc duties.
Interested applicants may email resume to [Confidential Information]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
Job ID: 145507089