This role can be based anywhere in Southeast Asia but frequent travel to Vietnam would be essential.
The ideal candidate is working or will have worked at an MBB firm or a top tier strategy consulting firm at an Associate or Engagement Manager (or equivalent) level. They would have worked on projects for Product-led companies or have moved to a Product-centric company and are looking for their next challenge. Experience working with a Fintech company or on Fintech related projects would be highly desirable.
Job Purpose
The Chief of Staff will act as a trusted advisor to the CEO/CPO/CTO, ensuring smooth execution of strategic objectives, managing key communications, and driving organizational alignment. This role involves leading initiatives, overseeing cross-functional projects, undertaking strategic planning, and ensuring effective internal and external engagement. The ideal candidate will be highly organized, strategic, and capable of driving performance across multiple departments. This is an excellent role for a strategist who would like to get exciting exposure to a combination of hands-on implementation, and strategic thinking and real-world execution in a fast-paced technology company.
Ideally, this role is not just looking for a traditional consultant. While experience in areas like commercial strategy, customer needs, and performance monitoring is valuable, our client is seeking someone with experience in more natively tech/digitally progressive organizations, where the culture is product/engineering-led. The ideal candidate will be comfortable speaking the language of scrum/agile, technical dependencies, tooling, and platforms. They should have experience working on organizational initiatives within a tech, product, and engineering environment (e.g., improving the efficiency of a large engineering team working on a single product), while also possessing the strong commercial and product strategy acumen expected of a typical consultant.
Key Responsibilities
- Partner with the CEO/Chief Product Officer (CPO)/Chief Technology Officer (CTO) in executing high-priority projects and initiatives, driving action across multiple teams and ensuring alignment with strategic objectives.
- Assist in refining the operating model (the engine) of the company.
- Lead the planning, coordination and execution of ad-hoc projects and initiatives that require cross-functional involvement, delivering results on tight timelines.
- Oversee the planning and execution of key meetings and leadership offsites, ensuring alignment on goals, priorities, and outcomes.
- Provide the CEO/CPO/CTO with fresh, insightful perspectives on product, technology, or organizational strategy, contributing to decision-making and long-term planning as required.
- Assist in developing strategic initiatives aligned with the overall organizational or business strategy and manage the execution of these initiatives in collaboration with internal and external stakeholders.
- Assist the CEO/CPO/CTO in preparing for internal meetings, public appearances, and external engagements, including the development of talking points, presentations, and key messaging.
- Lead the coordination and preparation of materials for board meetings and shareholder updates, ensuring that reports are comprehensive, accurate, and timely.
- Support the CEO/CTO/CPO in aligning the organization with Objectives and Key Results (OKRs).
- Monitor and track performance against OKRs across teams, ensuring timely progress and resolving bottlenecks.
Qualifications:
- Bachelor's Degree in Business, Management or an MBA or other relevant educational qualifications.
Relevant Work Experience:
- Approximately 5 years of experience in consulting, or strategic planning, or other relevant work experience.
- Prior experience working in financial institutions, digital product roles, fintech or digital banking is an advantage.
- Experience in strategy consulting, especially product, technology or digital strategy consulting is a plus.
Required Competencies and Skills
- Strong project management capabilities.
- Strong attention to detail.
- Ability to traverse multiple domains of general management, ranging from product, to corporate finance, to operations, to technology.
- Strong capacity to build trusted relationships with local and global stakeholders and work collaboratively with teams.
- Strong ability to communicate clearly in presentations and discussions.
- Familiarity with product and tech concepts in fintech and digital banking.
- Comfort with continuous learning in highly intense, fast-paced, and ambiguous environments, and taking on responsibility.
- Strong work ethic, results-oriented and willing to roll-up your sleeve.
- Demonstrated passion for financial technology, digital banking and the mission of the company.
