Call-Centre Customer Service Executive / 2 months Contract / Paya Lebar

Call-Centre Customer Service Executive / 2 months Contract / Paya Lebar

In this role you will be expected to :

. Answer customer queries by phone and email with focus on first contact resolution

. Provide accurate and complete information to customers by following the right processes

Requirements:

. Minimum 1 years experience working in a call centre, handling inbound calls and emails.

. Previous experience with the airline, hotel or loyalty / rewards industry would be a plus

. Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment

. Self-motivated and be able to work unsupervised.

. Fun outlook, positive attitude and can-do mindset

. Good communication and interpersonal skills

Notes:

• Duration: Starting 3rd November to 2nd January
• Shift Working hour: 5am/6am/7am/8am to 2pm/3pm/4pm/5pm 8am to 5pm.
• $30 daily transport allowance for shift 5am & 6am only
• Hybrid, 2 days WFH